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  Nutrition  
 Supplemental Nutrition Assistance Program (SNAP)  
      (Formerly  Food Stamps) 
        
         
 
  
   Sections:            
    
   
   
  
   
   Patient Handouts from the CRC  
  
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   Description: 
   SNAP is a nutrition program that serves all ages by assisting in the cost of purchasing food. This is an entitlement program- all who are eligible are guaranteed a benefit.  
   NOTE:  Emergency SNAP Benefits 
      
     If eligible for Emergency SNAP benefits, DTA must give benefits no later than seven days after they receive the application.  
   
     Emergency SNAP Eligibility:  
     
       - 
        your income is less than $150 a month and you do not have more than $100 of savings; or 
         
 
       - 
         your rent or mortgage plus utilities is higher than your monthly income and savings; or 
         
 
       - 
        you are a migrant worker 
       
  
     Emergency benefits are given for one month only. To continue to receive benefits, one must complete the application process for regular SNAP benefits. For more information, see mass.gov.  
    
    
   Benefits: 
   The amount of one’s SNAP benefit is calculated by subtracting the amount that the individual is expected to contribute to food from the maximum SNAPs benefit. The applicant’s SNAP benefit would be the difference. 
   
     -  Maximum SNAP benefit (see under "How much could I receive in SNAP benefits") – Individual/family contribution = Food stamps benefit. The maximum monthly benefit for an individual in 2023 is $281.
       
         - If a household is receiving less than the maximum benefit for their family size it may be worthwhile to see if they qualify for any income deductions to increase their benefits.
 
        
      
    - The Added Benefits of SNAP Benefits- Flyers from Mass Legal Services available in English, Spanish, Portuguese, Vietnamese and Haitian Creole.
    
  
    
   Some expenses can be deducted from countable income to reach the eligibility threshold or  increase the  benefit level.  
    Permitted DEDUCTIONS include:  
  
     
       
             
                 - Shelter costs: Rent, Mortgage (Principal, Interest, Taxes, & Insurance), Condo Fees, etc. 
 
                 - Utility Costs: Heating, Cooling, Electricity, Trash Collection, Water & Sewer, Phone                 (see more below)
 
                 - Dependent Care Costs: childcare or adult   dependent care costs- families can claim the cost of care for either minor children or a disabled adult member while the household member is working, attending education or training programs, or looking for work.  For more information about claiming dependent care costs,  see the SNAP Advocacy Guide.
 
                 - DOR Child support payments: paying court-ordered child support 
 
                 - Local Senior and Veteran tax "work off" programs should not count as income. More information.
 
                 - Medical expenses  for those who are at least 60 years old or are “certified” disabled (meaning they receive SSI, SSDI  as disabled, MassHealth as disabled or another disability-based benefit): Co-pays, Prescriptions, Over-the-Counter Medications, Health Insurance costs and more may be deducted from income.
                   
                      - If you have proof of medical expenses over $35/month but less than $155/month—including over-the-counter supplies such as Ensure, vitamins, etc. (a doctor's note shouldn't be required)— DTA will automatically allow a standard $155 deduction. As of 6/22 DTA has been approved to accept a self-declaration in writing or verbally with DTA of medical costs between $35  and $155 a month.                         
                     
 - If a household claims costs over $190 ($35  threshold plus $155/mo), all medical costs will need to be verified. DTA will deduct the actual value of these expenses from your income, after the first $35. There is no cap on what you can claim if you can show proof of these expenses. (For more detail see  SNAP Advocacy Guide. Also see see       MLRI Benchmarks chart) 
                     
 - DTA has determined that the rules for verifying medical expenses for public/subsidized housing are similar enough to the SNAP rules, so households in which every member of the household is elder (age 60+) or disabled, participants can now give DTA their “rent calculation worksheet” as proof of their medical expenses for SNAP. For more information, see Public/Subsidized Housing Documentation...- MGH Community News, July 2018
                      
                     
 - Not every elder/disabled household will benefit from claiming medical costs. MLRI has created a series of "At-A-Glance Charts" that help you figure out how much a household will get, including a special chart to help you understand when medical expenses make a difference for SNAP recipients whose rent is 30% of their unearned income.                                           
                     
 - More medical expense deduction information:  masslegalservices.org/content/snap-and-medical-expense-deduction.                      
                                                  
                     
 - DTA Cover sheet (to use when mailing or faxing documents)
 
                      - DTA release- Authorization to Access DTA Client Case Information
 
                                  
                  - Income Deductions - More Information
                                    
              
   
       
         Utilities- "Heat & Eat" program (H-EAT) 
           
     
       
         A  SNAP household that has received a fuel assistance payment, or had a payment  made on its behalf, of more than $20 in the current month or preceding 12 months may be eligible  for the “heating/cooling standard utility allowance” (SUA) deduction  from income that would  automatically recalculate the SNAP benefits or potentially make one eligible. H-EAT  provides an annual $21 fuel assistance payment to certain SNAP households that do  not pay heating or cooling expenses and do not receive Low  Income Energy Assistance Program payments (LIHEAP). This fuel assistance payment allows households to have SNAP benefits  calculated using the Heating and Cooling Standard Utility Allowance  (HCSUA) deduction from income, which means significantly higher SNAP benefits (the $21 is the trigger, not the main benefit of the program). The Department of Transitional  Assistance (DTA) and the Department of Housing and Community Development  (DHCD) exchange data to determine which households are eligible for the  H-EAT benefit. Learn more: Heat & Eat Moves to Twice Monthly Reporting, MGH Community News, April 2017 
        
      
     EBT Cards
       
       
         Members are given an electronic account, and a plastic debit card called the Mass Electronic Benefits Transfer or EBT card. Monthly benefits are deposited into the account and then the member can use the EBT card at grocery stores, convenience stores, markets, and co-ops, as if using a bankcard. Note: those with SNAP benefits only should not be charged a fee for lost EBT cards. More EBT Card info. 
         SNAP benefits stay on the account for 365 days- or even longer.  Each time you use your card you restart the 365-day clock. 
         Check EBT Card balance - instructions: DTA  Assistance Line  Flyers (English and Spanish) - note on Google drive, you may need to sign-in to Google. 
         Same day issuance - DTA has updated its guidance  to the  field to ensure  EBT cards are issued the same day as when an individual applies for SNAP and is  in person at a DTA office as long as the applicant has proof of identity. Applicants should not have to make a return trip to the office to obtain their EBT card. The EBT card will NOT have benefits on the card until DTA  has processed the application. (Examples of proofs  include a driver’s license or state issued I.D., passport, birth certificate or  hospital birth record, court or other government documents, military service  papers, employment papers, and wage stubs. This is not an exhaustive list,  in fact, the rules clearly state that ”no requirement for a specific type of  document may be imposed.”  106 CMR  361.610(G) (DTA Clarifies Same Day Issuance of EBT Cards Without  Photo ID, MGH Community News, September 2019.) 
         Photo EBT cards- Massachusetts is one of the first states to   require SNAP EBT cards to include photos of recipients. Please note that the recipient's family or household members CAN legally use the benefits. The  PIN is the key security   feature and is like an electronic signature. If the proper PIN is used, the   shopper should be able to use the card. This has, however, led to confusion as some store cashiers have turned away household  members because they do not match the   photos. Such practices violate federal rules, which require retailers to treat   food stamp recipients like any other customer.   
         Those under age 19 or over   age 60, people with disabilities, domestic violence survivors and those with a   religious objection to having a photo ID are exempt from the photo requirement and   can contact their DTA worker to get a non-photo ID.
            
         Stores must treat EBT card users the same as other customers. For   example, a cashier cannot ask to see the EBT card unless all other customers   paying by debit/credit card are also asked for a photo ID. MLRI has  created informational flyers In   English, and In   Spanish.   
           
         Those who feel they have been discriminated against   because they tried to pay with an EBT card, or were told they cannot use a   household member’s photo EBT card, are encouraged to call MLRI at 617-350-5480   x222. (See newsletter article - 12/14.) 
         For more information see our EBT Cards page        
        
       Permitted and Prohibited Purchases 
       
         You can buy any food except alcohol, pet food, or heated foods. You can also buy seeds and plants to grow food, as long as you are buying them from a store that accepts food stamps (like a grocery store).  
         You cannot use your EBT card to buy soap, toothpaste, toilet paper, diapers, feminine hygiene products, tobacco, or anything else that is not food. 
         Special programs and places to use SNAP benefits:
            
         There are a few places where you can use food stamp benefits to get prepared meals. One example is the Meals on Wheels Program for the elderly. If you are elderly, disabled, or homeless, and you are living in a place that serves meals, then you can use food stamps to get these meals. Farmers Markets may also take Food Stamps.  
         
           Online Purchasing -  Online EBT (using SNAP or P-EBT) purchasing is currently limited to ALDI, Amazon, BJs, Daily Table, Hannaford, McKinnon's, Price Chopper, Stop & Shop, Walmart and Wegmans.                
           
           -              DTA CASH assistance (TAFDC/EAEDC) cannot be used for online purchases (but clients can ask for cash benefits to be direct deposited to a bank account). 
 
           - SNAP EBT cannot be used for delivery fees/non-food items – such as paper goods, cleaning supplies, personal hygiene.  Customers need to have another form of electronic payment to pay for those items.
 
           - SNAP EBT cannot be used to pay for delivery fees.
 
           - Online purchasing is NOT limited to pandemic- but has expanded to additional merchants in response to the pandemic.
 
           - Shop via the Instacart online site and mobile app. Once an Instacart customer profile is created, customers can enter their EBT SNAP card information as a form of payment. Customers can enter their zip code to determine if they are near a participating retailer, and begin shopping for retailers’ EBT-eligible products. Once items are added to their cart, customers will be able to select how much of their benefits they would like to allocate to the order. Orders for delivery and pickup can be placed by customers for receipt in as fast as an hour or scheduled several days in advance.
 
           - For more information on EBT SNAP on Instacart, visit: https://www.instacart.com/ebt-snap.
 
           - For more information see SNAP & Online Purchases on the the MLRI Massachusetts Department of Transitional Assistance (DTA) Food and Cash Benefits and COVID-19 document
 
            
           SNAP Healthy Incentives Program (HIP)- When fully funded, HIP   matches SNAP recipients’ purchases of local fruits and vegetables at farmers  markets, farm stands, mobile markets and CSA (Community Supported Agriculture)  shares. Families  receive a dollar-for-dollar  match, up to a monthly cap based on household size, on those purchases so they  can buy more food. HIP started on 4/1/17 and was originally scheduled to run for 3 years.  For the  latest retailer information on the HIP program, see https://massnrc.org/farmlocator/map.aspx?Program=HIP.  
  During periods when the match is suspended, SNAP can still be used to purchase fruits and   vegetables at SNAP authorized farmers’ markets, farm stands, mobile markets and   Community Supported Agriculture (CSA) programs; however, the matching   HIP incentive will not be available.  
           How HIP Works 
           Families  need to spend SNAP dollars on local fruits and   vegetables to earn HIP incentives. 
           
             - As of 9/1/25 benefits have returned to the full amount based on family size 
               
                 - Households of 1–2 people receive $40/month             
 
                 - Households of 3–5 people  receive $60/month             
 
                 - Households of 6 or more  receive $80/month 
 
                           
             
              - (Benefits had been reduced since 12/1/24. Initially the maximum benefit for a household was $20, regardless of household size; in July 2025 it was increased to $40 regardless of household size.)
 
             - Incentive funds are immediately added to SNAP recipients’ EBT   cards. The earned incentives can be used right away, or saved for a future   purchase at any SNAP retailer on any SNAP eligible foods.
 
             - Learn more: MA HIP Frequently Asked Questions                 
 
            
           Project  Bread’s statewide FoodSource Hotline can help SNAP recipients understand how  HIP works, and where they can earn HIP benefits. Let your clients know that  they can call the Project Bread FoodSource Hotline at 1-800-645-8333 to  learn how to take advantage of HIP! 
             
              
             For more information: 
           
           Online purchasing - Online EBT (using SNAP or P-EBT) purchasing is currently limited to Amazon, Walmart, ALDI, and Price Chopper  
           
             -  DTA CASH assistance (TAFDC/EAEDC) cannot be used for online purchases (but clients can ask for cash benefits to be direct deposited to a bank account). 
 
             - SNAP EBT cannot be used for delivery fees/non-food items – such as paper goods, cleaning supplies, personal hygiene.  Customers need to have another form of electronic payment to pay for those items.
 
             - SNAP EBT cannot be used to pay for delivery fees.
 
             - Online purchasing is NOT limited to pandemic- but has expanded to additional merchants in response to the pandemic.
 
             - For more information see SNAP & Online Purchases on the the MLRI Massachusetts Department of Transitional Assistance (DTA) Food and Cash Benefits and COVID-19 document
 
           
			 
          
         
          Boston Double Up Food Bucks -  a SNAP incentive program funded by the City of Boston and the USDA Gus Schumacher Nutrition Incentive Program. 
            
              - You can get 50 percent off fresh fruits and vegetables at participating stores with your EBT card. There is no sign-up or registration necessary — simply visit a participating store, pick out your fresh fruits and vegetables, and let the cashier know you're paying with SNAP and would like the Double Up discount applied. You can receive a daily discount of between $5 and $20 at participating stores.
 
              - More information about  participating stores, eligible purchases, etc. at: Boston Double Up Food Bucks
 
             
           
         
          
          
         			 
				 
          
      Unused cards- Benefits Expiration/Expungement  
      
        When SNAP EBT accounts are idle for too many days without any SNAP  purchases, DTA can take SNAP back or “expunge” the value of the old benefits.   
        The 2018 Farm Bill (federal legislation) shortened  the expungement timeline from 365 days (12 months) to 274 days (9 months). This means if a household has not accessed their EBT account for 274 consecutive  days (9 months), then DTA is required to permanently take away (expunge) the SNAP EBT  benefits that are 274 days or older. Once expunged, there is no way to get them  back. DTA will not take away any SNAP benefits issued more recently. This  change was implemented in spring 2022. 
        
       SNAP and WIC 
       
          For those who receive both benefits, here are some tips to maximize your benefits: 
          WIC benefits expire at the end of the month; SNAP benefits stay on the account for 365 days- or even longer.  Each time you use your card you restart the 365-day clock. So use your WIC  benefits first! Use your  SNAP card to purchase foods that you cannot purchase with WIC. A few examples  include cooking oil, spices, baking ingredients, healthy snacks, meat, and  frozen meals. When checking out, swipe your WIC card first, and THEN your SNAP card. See the flyer for more. 
           
        
       Replacement Benefits (Due to misfortune or disaster) 
       
          SNAP rules provide for replacement of food lost by individual SNAP recipients due to "household misfortune." Household misfortune includes fire, flood, loss of electricity (4 hours or more), equipment (refrigerator/freezer) failure, an individual utility shut off (even for non-payment of an electricity bill) or similar misfortune. 
          To qualify for Replacement SNAP Benefits under the “household misfortune” rules, the household must: 
         
           - 
             
Steps to take: 
             
               - The SNAP household must       report the loss of food verbally or within writing within 10 business days of       the food loss. If they get cash benefits, the client should call       their DTA case worker. If they only get SNAP, call DTA at 877-382-2363.       The client can also mail, fax, or send through DTA Connect a written statement       of food loss to DTA. Note - while services are down, we       recommend faxing a report to DTA, or sending a secure email to the DTA       Ombudsman office. 
 
               - The household must then       complete the DTA       Request for Replacement SNAP form and submit it to DTA within 10 days       of reporting the loss. If SNAP households submit the form within 10 days       of the food loss, they do not need to make a separate report first. 
 
               - DTA will confirm what       happened by contacting a third party, using news reports or, in unusual       cases,visiting the client's home.  
 
               - DTA should issue replacement       SNAP quickly - either within 10 days of getting the report of the food       loss, or within 2 days of getting the completed form – whichever is later.
 
                
              
            
         DTA should provide a replacement SNAP benefits in the amount of the loss, up to a maximum of one month's SNAP benefits. 
         More information and the form on MassLegalServices.org.  
        
       Discounts: 
       
         EBT Card Holders Now Eligible for Free or Reduced Admissions at 100+ Museums and Cultural Venues- MGH Community News, August 2017       
         Amazon Prime Discount for Those with Medicaid or EBT Cards- MGH Community News, March 2018 
        
       Communication: 
      
  
    Customer Service- Online: My Account Page (MAP)  
     This site allows clients access to information about their benefits without a call or visit to DTA. To use MAP, applicants and clients must be the head of the household and register for a Virtual Gateway Account. Clients can access MAP at: www.mass.gov/vg/selfservice. Or for more information see "DTA's My Account Page (MAP)"- MGH Community News, September 2010. 
      Mass Law Reform Institute’s AmeriCorps volunteer Zack Ezor   has now created two YouTube videos to help you and your clients understand how   to create a MAP and what documents and information your clients can find on   it. Knowing how to set up and use the MAPs can be an essential   tool for you and your clients to find out what the status of the SNAP or cash   benefits are, what documents DTA has received and processed (or not processed)   and to download notices and forms sent, including recent recertification forms   and interim reports.  
    
             
      
       Telephone Communication - DTA Assistance Line 1-877-382-2363 
    
      DTA Communication tips (from LIFT worker 5/15)
        
         
      
        - If only receiving SNAP - Since there is no  longer a specific DTA worker assigned to SNAP-only families, families will have to fax or mail the documents without speaking to anyone first (but if they are also receiving TAFDC or  other cash assistance, they should contact their case worker and address the  documents to them)
 
        - For the social worker to be able speak with DTA about the case, include the Authorization to Access DTA Client Case Information
 
        - Tips for calling the DTA: 1-877-382-2363 
 
        
          - You may get disconnected if there are a lot    of callers. If this happens, keep calling until you hear the music - the    music means you are on hold and will speak to someone in about 15 minutes. 
 
          - Call between 8:15 AM and 4:45 PM. 
 
          - You DO NOT have to listen to the entire    message before dialing the options - the messages can take a long time to    listen to, and as long as you know which option to press you do not need to    listen to it all!
 
          - If you do not choose “1” for interview, you    may be asked to enter in a lot of information. You will need the following    numbers with you: the head of household’s SSN, year of birth, zip code, and EBT    card number. 
 
          - If you do not have an EBT card number,         it is best to choose the interview option.
 
           
        
         
      Strategies   WHEN YOU CANNOT GET THROUGH TO the Assistance Line 1-877-382-2363 (from MLRI): 
      
      
        - More information: SNAP Advocacy When Phones are  Jammed..., MGH Community News, October 2016. 
         
       
      
     
  
    SNAP Helping Agency vs. an Authorized Representative 
    Advocates have reported confusion between a helping agency or individual vs.  an Authorized Representative. Helping agencies/individuals  help a SNAP household  get information from DTA-  this may be a social service agency, food pantry, legal services, or a trusted family member or friend.  An authorized representative is someone a client chooses to act on their behalf and manage their benefits.  
    They have created two handouts to assist:             
    
    For more information, see SNAP Helping Agency...- MGH Community News, March 2018 
    eNotification- Optional Alternative to  Mailed Notices for TAFDC, EAEDC & SNAP 
    Optional pilot program that will inform clients by email when DTA notices are  available to view on the client’s My Account Page (MAP- see above). It  is important for grantees to understand that if they sign up, they will no  longer receive most notices by mail.  This  program replaces most mailed notices – it is not an additional reminder.  
    More information on our DTA page.        (Source- Operations Memo 2013-62, December 12, 2013.)
      
       
    
    Voice-Mail System/Prompts 
    In preparation for the major changes associated with the implementation of the DTA Connect mobile applications, new voicemail enhancements were activated on  April 25, 2016. More information and to download the flyer. Updates and more information on our DTA page. 
    
        
       
     
      DTA Connect
      
      - Portal
       
        DTA Connect portal   
         
          - Includes an online application in  English, Spanish, Portuguese, Chinese, and Vietnamese
 
          - Smartphone and tablet friendly 
 
          - Includes case information going back further than the 3 months shown   in the DTA Connect mobile app (see below)
 
          - MLRI has updated Masslegalservices.org/DTAConnect to include more information   about the application and client portal, along with DTA Connect fliers from DTA.   Also see the differences between the DTA Connect mobile app and the DTA Connect   online portal- mobile app   vs. online portal comparison chart 
            
  
             
            
         
    DTA Connect - Mobile App 
     
  
    
      DTA Connect is a free mobile app that can be downloaded for iPhones at the App  store or for Androids on Google Play. DTA Connect can be used on a smartphone  or tablet (such as an iPad). Once the app is downloaded, clients can log in  with their Social Security Number and year of birth to see  information about their case.  
      DTA Connect includes a lot of case information, such as monthly EBT card  balance and recertification due date, copies of notices sent in the previous 90  days and whether documents submitted in the previous 90 days have been  processed. You can send  DTA verifications or documents by taking a picture in the app. Documents will go directly to the client's  case record. This means a DTA worker can review them much faster than if you  fax or mail documents. Make sure that the photo of the document is well  lit and not blurry so DTA can clearly read it! You can also use DTA Connect to update DTA with current contact information 
      More information: Clients Can Now Use DTA  Connect to Send Documents to DTA, MGH Community News, January 2017. 
        
       
    
        
     
 
     
       Eligibility: 
      
     
       
         Food stamps eligibility is based on a complex formula that factors in family size, income and expenses. Project Bread provides an online Food Stamps calculator that can offer a guide for eligibility and a rough estimate of expected benefits.  
         Eligibility/Benefits Calculator:  See www.gettingSNAP.org.  Or call the FoodSource Hotline: 1-800-645-8333. 
         To get SNAP food stamps in Massachusetts, your household: 
       
           
             - Must buy food and prepare meals to eat at home. Exceptions include:
               
               
                 - People living in subsidized elderly housing, drug and alcohol treatment centers, disabled/blind group homes, battered women's shelters, or homeless shelters can get SNAP food stamps even if these institutions serve meals.
                   
                 (DTA staff memo - homeless can get SNAP even if in shelter 10/16)
                 
 - SSI recipients and seniors age 60 or older can get food stamps to pay for meals at approved nonprofit communal dining facilities.
                     
                 
 - Seniors age 60 or older and people unable to prepare their own food can get food stamps to pay for approved nonprofit home-delivered meal service.
                      
 
                 - For more details, see the household composition rules in the SNAP Advocacy Guide (see questions 34-38 and 42-45)
 
                  
                - Must live in Massachusetts
                
               
 - Must meet FINANCIAL ELIGIBILITY  requirements. 
                 
                 -  Also learn about income Deductions (see under Benefits) that may make one eligible and/or increase one's benefit level.
   
                 -  For Financial Eligibility details, see the SNAP Advocacy guide
 
                 - Important changes: as of Jan 4, 2016, DTA implemented a single gross income  test at 200% of the federal poverty level (FPL). This eliminates the state's  confusing bifurcated gross income tests where one group of SNAP households  (families with children, elder or disabled) had a 200% FPL gross income test,  and another group (e.g., able-bodied adults without children) was subject to a  stricter 130% FPL test. If an elder or disabled household has gross income above the 200% gross  income test, the household may still qualify if it meets the net income test (after deductions such  as the shelter deduction and the medical expenses deduction) and asset test.  All other households above 200% gross income are simply ineligible. (More at: SNAP Gross Income Test Now Used for  All Households, MGH Community News, January 2016.)  See 2018 200% FPL gross income test amounts (effective January 2018).
 
                   
                  
                  
               
     
          Household members who are applying for benefits: 
        
           
         
          Some households are automatically eligible for SNAP food stamps.
         
          
         -  Households where all members are receiving TAFDC or EAEDC are automatically eligible for SNAP food stamps and do not need to file separate applications.
             
             
         
  
         
          Who CANNOT get SNAP food stamps?
           
           
          Some people are not allowed to get SNAP food stamps because they do not meet certain program requirements or have not followed program rules. 
         People are not eligible for SNAP food stamps if they: 
       
           
             - are undocumented or illegal noncitizens, or noncitizens with undetermined status 
               
             
 - are non-immigrants (visitors, international students, etc.)
                 
             
 - are noncitizens who do not meet length of stay or other immigration status requirements
                   (more) including   those with Temporary Protected Status (TPS)               
                
             
 - do not provide (or apply for) a Social Security number because of immigration status 
                   
             
 - have committed an Intentional Program Violation (IPV) of food stamp program rules or DTA cash assistance program rules 
                   
             
 - do not meet the Food Stamp Work Program requirements
             
 - have committed fraud to get multiple food stamp benefits 
                 
             
 - have been found guilty of trading food stamp benefits in violation of program rules 
                   
             
 - are convicted felons fleeing to avoid prosecution, custody, or confinement, or in violation of parole or probation
             
  
           
             For more detail for certain groups (students, disabled young adults living with parents, domestic violence survivors, parents in different states, staying in certain institutions including SUD Tx) see: Special Topics below. 
            
         
          More On Noncitizen Eligibility 
         - Note: STATE  SNAP - last payment was issued in April 2024, unless the legislature allocates additional funding. (Massachusetts had temporarily re-instated STATE-FUNDED SNAP benefits for certain LEGAL immigrants. More information.)
           
         
         
  
         Cash and Food Stamp/SNAP Eligibility Chart By Immigration Status (in MA) - MLRI, 10/23 
         As noted above, the following noncitizens are not eligible for SNAP: the  undocumented, illegal noncitizens,  noncitizens with undetermined status and  non-immigrants (visitors, international students, etc.), those with Temporary Protected Status (TPS) 
         Qualified Aliens are eligible with no waiting period. This includes refugees, asylees, granted withholding of deportation, Amerasians from Vietnam, "Cuban/Haitian entrants" (a special status- not automatic to everyone from Cuba or Haiti), victims of severe forms of trafficking, American Indians born in Canada or Mexico, members of Hmong or Laotian tribes that assisted the U.S. during the Vietnam Era and certain family members, Iraqi and Afghan noncitizens with special immigrant status. 
         Legal Permanent Residents (LPRs or "Green Card Holders") MAY be subject to a  5 year bar: some must wait for 5 years with legal status before qualifying for SNAP.  
           
             Watch for these EXCEPTIONS to 5-year bar: 
            
           
             
               
                 - Ask what status the LPR had previous to LPR status. No 5-year bar for LPRs who previously had a "qualified" status- including Asylees, Refugees, certain Amerasians, immigrants who 
                   are Victims of Human Trafficking or who have been granted Withholding of 
                   Deportation, Conditional Entrants, Parolees and those with a special "Cuban/Haitian entrant" status (does not apply to everyone from Cuba or Haiti).
 
                 - There is no 5-year wait for LPR adults who receive a disability-based benefit (like EAEDC, TAFDC, or MassHealth for disabled people). 
 
                 - No 5-year bar for LPR adults with 40 quarters of work history in the US or in one of  25 foreign countries- for a list of countries see the DTA  Online Guide. 
 
                  
                   - The 40 quarters can include work of a spouse if married, and work of a parent while LPR was under 18 (though LPR is now adult).
 
                    
                 - LPR Children under age 18- not subject to 5 year bar. 
 
                  
              
          If you are not eligible for SNAP food stamp benefits, you may still file a food stamp application for people who live with you who are eligible. For example, if you are not eligible because you are an undocumented noncitizen, but your children are U.S. citizens, or LPRs, you may apply for SNAP food stamps for your children.  
           There is a financial penalty for the undocumented immigrant- the undocumented person(s) do not receive a benefit, but their income is counted. The USDA has clearly stated that if an applicant is unable or unwilling to provide citizenship verification or a social security number workers are not to further question on the matter and will not report to Homeland Security unless shown an order of deportation. See the Massachusetts Department of Transitional Assistance brochure “What Noncitizens Need to Know” at http://www.gettingfoodstamps.org/non-citizenresourcesheetenglish.pdf. 
           Does a sponsor's income count for eligiblity? If you receive financial support directly from the sponsor to pay for living expenses, that money treated as countable unearned income in calculating your benefits.  Sponsor’s income you do not recieve does not count if you are “indigent” (very low-income) and you do not receive any payments from the sponsor. Source and more info about sponsor's income rules under SNAP. More information on sponsor's responsiblity and liability, protecting Immigrant Families, January 2020.  
          Non-Citizen Reference and for more information: 
          
             
                          
               
               Archive/Related Article: 
              
                 
                      - Elder (65 or over) non-citizens with disabilities currently receiving Emergency Aid to Elders, Disabled and Children (EAEDC) who are not eligible for Food Stamps because of the 5-year immigration waiting period, can now qualify for SNAP. (Food Stamps for Non-Citizen Elders Receiving EAEDC During 5-Year Bar - MGH Community News, June 2008)
 
                   
                
             
            
           
             
              Special  Topics: 
           
          
             - Non-Citizen Eligibility (see above) 
 
               
			    - Advocacy - Denials and Case Closures -  Mass Law Reform Institute (MLRI) has created a  chart Common Reasons for SNAP Denials/Closures and Advocacy Tips. The chart provides explanations  around the most common reasons that SNAP is denied or closed, and what next  steps to take - for example, when SNAP is denied for missing the application  interview, missing a Recertification, and more. 
			     
			       - MLRI also  released data on SNAP denials (January 2024) by type of application. The most  successful application process (that with the lowest number of denials) are  walk-ins (meeting with staff to complete an application) and by phone. Applying in person or by phone combines the application process with the  required interview, eliminating the need for a second call, thereby  streamlining the process, ensuring the interview takes place and avoiding a  common source of denials. Advocates can help patients/families have a  successful application and avoid one of the most common reasons for denial –  missing the interview by encouraging applying either in-person or by phone.
 
		           
		         
			    
		         - LGBTQIA+ Non-Discrimination- On May 5, 2022 the U.S. Department of Agriculture (USDA) announced a policy to  improve equitable access to the Supplemental Nutrition Assistance Program  (SNAP) by including discrimination based on sexual orientation or gender  identity in the prohibition against sex discrimination under Title VII of the  Civil Rights Act of 1964. USDA’s Food and Nutrition Service (FNS) has detailed  specific steps state and local agencies and program operators must take in  implementing the policy.
 
               
               - Disabled Young Adults Living with Parents
 
                Children under 22 are counted as being in the same household  as their parents (if they live with their parents). As such, the income of the disabled young  adult’s parents are taken into consideration and most likely disqualify the  household as a whole from receiving SNAP benefits. Disabled  individuals over 22 who are unable to purchase and prepare their own food may  be eligible for SNAP benefits even if they live at home with their parents. This  is the case as long as the majority of  the food they consume is purchased with their income and prepared separately  from the rest of the family, which can be burdensome for some families. More information: Benefits Review: SNAP Benefits  for Disabled Young Adults Living at Home, MGH Community News, November 2016. 
             
            
                          
              - Students             
             
                  
                    SNAP for College Students: Unwinding  the Public Health Emergency - MLRI and DTA Presentation 5/23
                     
                       - Outreach flyer 5/23
 
                       - Outreach flyer + Eligible Categories 5/23
 
                       - Outreach flyer + Ben Franklin and Voc-Tech 5/23
 
                       - To learn more and download outreach materials, Know Your Rights fliers, and a document summarizing proof documents for college students, visit MassLegalServices.org/Food4Students
                         
                       
 
                       - SNAP if the student receives any amount       of federal work study, receives MASSGrant financial aid, is working 20 hours a week, is caring for a child       under age 12, is disabled, or meets other "exemptions" under the       SNAP student rules.                       
 
                       - As of September 1, 2022, DTA no longer counts       ANY financial aid received by a student for SNAP or DTA cash programs.       This includes loans, grants, scholarships, work study, assistantships, and       fellowships. Up until now, only federal financial aid was       non-countable, but DTA treated state and private financial aid as       countable, depending on how it was used. 
                         
                           - DTA has elected a federal option to ignore ALL financial  aid – including state, local and privately funded financial aid. This also  means that students no longer need to document their non-federal financial aid  or which portion is for educational vs living expenses. The "EDUC-1"  form is eliminated. 
 
                           - Work study income is NOT       countable income for SNAP. Students need to report whether they receive       work study (which also helps qualify a student for SNAP, including in 4       year state and private colleges), but the work study does NOT count as       income. If you have a student who was denied or lost his or her SNAP       benefits because DTA wants verification of wages from "the       Commonwealth of Massachusetts"  OR if the student is getting       less SNAP because DTA has been counting the work study, please let       MLRI know. More on incorrect or misleading wage matches and work study. 
 
                          
                       
                       - Federal and state SNAP rules do not allow DTA to deny SNAP benefits if  information about income cannot be secured due to non-cooperation of a third  party -  such as a financial aid office or an employer. 
                         
                           - Self-Declaration: Students  have the right to provide a self-declaration of the financial aid information requested as the "best evidence available", along with a copy of the  financial aid award letter they received. Sample self-declaration statement. Students can also  handwrite a statement that says the same and include it with a print-out of  their financial aid award letter.
                           
 
                          
                        
                       - Student Status - Self-declaration of student status, less       verification required! (New as of 9/1/22)
                         
                           - Students attending a community college self-declare the name of the community college they attend, they no        longer need to get a statement from the college nor verify their course        of study. This eliminates the CCE-1 form (Community College Enrollment        form) that students had to take to their colleges to fill out! 
 
                           - Students who attend Ben Franklin Institute of        Technology, Quincy College or one of the MA Vocational or Technical        programs that provide post-secondary degrees are also SNAP        eligible!  Students can self-declare their attendance. (In the past,        only the 14 Community Colleges and Quincy Colleges met this special rule,        but DTA has officially expanded the list of eligible career and        technical ed programs to both BFCIT and the state Voc/Tech programs that        enroll adults in post-secondary certificate or degree programs.
 
                           - Students who receive a MassGrant (financial aid from the Commonwealth of MA) and/or a Pell Grant can self-declare their MassGrant or Pell Grant.  Note: Currently        students are SNAP eligible if receiving a full Pell Grant rule or have an        “expected family contribution” (EFC) of $0 are two temporary COVID        provisions, (receipt of MassGrant has been a long time SNAP eligibility        option for students).  
 
                           - Students awarded federal work study can        self-declare their award. Students do not need to prove a work study        job.  They are SNAP eligible as long as they have not refused a job.                         
 
                           - How does  self-declaration work for SNAP? 
                             
                               - SNAP applicants can self-declare their  student status a) verbally during their SNAP application phone interview with a  DTA worker, b) including it in their SNAP application, or c) writing it on a  separate piece of paper that is signed and dated and sent to DTA. Students are  not required to give DTA proof unless information they provide is  “questionable,” (e.g. the student status information does not add up with other  information provided by the student or known to DTA). If DTA thinks information  is questionable, DTA will advise the student the proofs needed. 
 
                              
                            
                          
                        
                        - It is important to remember       that students under age 22 who live with parents must be part of the       parent's SNAP household and cannot get their own SNAP benefits. Students,       age 18 or older, who live with others who are not parents (nor a spouse),       may qualify if they meet the normal "purchase and prepare" rules       (must purchase and prepare more than half of his/her food separate from       others). 
 
                       - Student eligibility continues       during school breaks, including the summer months. 
                         
                        
                       
 - Reference materials: 
                         
                           - MLRI-produced client materials and DTA SNAP  policy on the options to qualify low income students for SNAP: http://www.masslegalservices.org/food4students (6/18) 
 
                           - Find the DTA form community colleges need to  sign to qualify a student for SNAP based on the course of study OR if likely to  lead to employment:  http://www.masslegalservices.org/node/35333  And please track inappropriate or excessive verification demands that  prevent students or their families from getting and keeping their SNAP! 
 
                          
                        
                       - Outreach/Marketing materials
                         
                       
 
                       - More information:
                         
                       
 
                                    
                     
                   
               
          
                                
             
           
          
            - Domestic Violence Survivors
 
              Are you a victim of domestic violence? Know your rights under the Food Stamp program! 
              Fact Sheet from the National Law Center on Homelessness & Poverty  
              
              
             
              - Special Case: Parents with Shared Custody in Different States
              
            
 
            
             - Veterans- Veteran’s SNAP Advocacy Tips- Brochures and More- MGH Community News, April 2019
              
                - Persons with Disabilities Who Can't Make/Buy Their Own Food- MGH Community News, May 2019
 
               - SNAP Path to Work program - Employment and Training (SNAP ET) 
                
                  - Learn more or where to enroll: visit SNAPPathtoWork.org. 
 
                  - As of June 2022- parents who participate in a “SNAP Path to Work” program can now  get a child care referral for eligible kids under age 13. The referral allows  the family to connect to free child care via a voucher. The voucher lasts for  12 months - even if the family begins working during that time. At the end of  the 12 months these families can transition to income-eligible child care  vouchers without a waitlist.
 
                  - To learn more       about child care for parents enrolled in a program, Contact a DTA employment and training specialist at (888) 483-0255 to find out more, or see       DTA’s overview and more detailed policy       information. 
 
                   
               
               - SNAP and Head Start  - as of June 2022 SNAP recipients  are now categorically eligible for Head Start programs- meaning they qualify  without having to meet separate criteria. More about Head Start (on our Child Care page).
 
  
   - Residents of Institutions, Including for SUD Treatment - Typically residents of  institutions that provide more than 50% of three meals daily are ineligible for  SNAP benefits. BUT exceptions include (the following are eligible): 
    
      - residents of a drug or alcohol treatment center, 
 
      - residents of shelters for battered persons, 
 
      - residents of homeless shelters 
 
      - More information: see DTA Online Guide > SNAP> Eligibility Requirements > Residents of Institutions
 
      - Note: this is different than Acute Hospital Stays -  see below
 
       
   
   - Ride-Share and Delivery Drivers or other Gig Workers - most gig workers are considered “independent contractors,” not employees. Independent contractors are considered self-employed for public benefits like SNAP. This flyer explains  and gives special application instructions and explains work expense deduction instructions that enable many to qualify. See the MLRI Flyer.
 
            
             - Acute Hospital Stays
 
              While someone is inpatient, their EBT card stays active and their SNAP benefits are accessible. The account will automatically close if it is not used for 365 days. Generally, you do NOT have to report hospitalization to DTA to maintain your SNAP benefits, but if you are receiving other assistance from DTA (like EAEDC), they may have more strict reporting rules that would require that you do report in order to keep your benefits. If you do not use your benefits for one year, you must reapply.
               - 
                Asset Test 
 
                Effective June 9, 2008, DTA issued guidance to expand the use of the "categorical eligibility rule" to ELIMINATE the Food Stamp ASSET test for most Food Stamp households with income below 200% of the federal poverty level (FPL). The new policy directs DTA workers to NOT ask questions about assets or ask for verification of assets for any households with an elder (age 60+) or person with disabilities, if the household income is below 200% of the FPL. There is also NO asset test for non-disabled individuals ages 18 - 60 below 130% FPL. (Asset Test Eliminated for Most Under 200% FPL/FPG - MGH Community News, June 2008)     
                
               
            
             - SNAP Overpayments-  information for advocates in response to reports of an increase in low-income households who are told they owe DTA money for an overpayment of SNAP or cash assistance benefits- MGH Community News, May 2018
              
                - As of November 2018, DTA made some positive changes to how it handles Agency Error overpayments (overpayments that are DTA's fault):
                  
                    - For active cases where all household members are 67 or older: Waive 100% of the AE
 
                    - For active cases where household members are below 67: Waive 50% of the AE (decrease by half)
 
                     
                   
                - For more information, see Positive Changes to SNAP Overpayment Collections- MGH Community News, November 2018 
 
                             
                       
             - Updated - Work Requirement/Time-Limit             (for Able Bodied Adults Without Dependents - "ABAWDs")
              
                Work requirements for Able-Bodied Adults Without Dependents (ABAWDs) resumed in MA on May 1, 2025 under a federal requirement. The work requirement had been suspended since the COVID pandemic. Note: the rules have changed since last enforced.  
                ABAWDs age 18 through 54 can only receive SNAP for 3 FULL months between May 1, 2025 and January 1, 2027, unless they are meeting work requirements or are exempt. 
                Current members who are subject to the work requirement will have their benefit "clock" start May 1, 2025 and will lose benefits no sooner than August 1, 2025. However DTA must screen the individual member for all exemptions  before starting that member’s 3-month clock.  
                DTA will be sending letters to  those who may be impacted, so advocates may start receiving questions.
                
                 
  Notification
                 
                  
                    Warning notices: If after screening DTA  determines an ABAWD must meet the work rules, they will mail that household a SNAP and Work: Rules You Must  Follow notice to notify the member of their time limit. That notification letter will  include what the member needs to do if they meet an exemption or are  working/studying or doing community service the required number of hours to  retain SNAP. SNAP members can also view notices on DTA Connect (mobile and  desktop versions). This notice will be followed by two additional warning  notices at 2 months and 1 month before their termination date. 
                  
                    Termination notice: After the ABAWD receives  two full months of SNAP - unless the ABAWD is exempt from or meeting the Work  Rules - DTA will send a closing notice titled “You Will Lose  SNAP If You Do Not Act,” explaining that benefits will be terminated unless  the ABAWD is exempt from or meeting the work rules. DTA must mail the  termination notice at least 10 days before SNAP benefits end.  
                 
                
Exemptions
                 
                  
                    DTA may not have full or current information  about members that may demonstrate that they are exempt from the ABAWD work  requirement. Advocates can assist SNAP members to determine if they may qualify  for an exemption. (See the MLRI  Guide on ABAWD Work Rules        for Community Organizations Exemption section more detail and for interview questions you can ask for each of the  exemptions.) 
                  
                    - Age: Under age 18 or age 55 or older
 
                    - Dependents: In a household with a child under age 18, or caring for a person  with disabilities or a child under 6 years old, even if NOT living together.
 
                    - Housing status: homeless or at imminent risk of homelessness (e.g., eviction  notice, doubled up and host family has said they need to leave, etc.)
 
                    - Health
                      
                        - Pregnant (any stage)
 
                        - Have a “hard time working” or can’t work at least 20 hours/week  due to short or long-term health reasons (mental or physical)
 
                        - Receiving a disability benefit (e.g., SSI, SSDI, EAEDC, Worker’s  comp, short term disability)
 
                        - MassAbility participant (formerly Mass Rehab Commission)
 
                        - In a substance use treatment program
 
                       
                     
                    - Veteran: served in any branch, including Coast Guard or National Guard,  regardless of type of discharge status
 
                    - Formerly in Foster Care – Under age 25 AND was in foster care on or after turning 18 
 
                    - Domestic Violence: domestic violence/intimate partner violence with safety concerns  that impact ability to work
 
                    - Working
                      
                        - Earning at least $217.50 or more per week (working at least 14.5  hours/week at state minimum wage of $15/hour.) OR if earning less than minimum  wage, working 30+ hours/week
 
                        - Applied for, or getting, unemployment benefits
 
                       
                     
                    - Waived Areas: Lives in a community recognized as having high levels of  unemployment. See the Waived Areas list. Please note that other  information on that page is out of date. Also note that this list is  only valid through June 30, 2025. What will happen after that point is yet to  be determined. 
 
                   
                 
                Reporting  Exemptions to DTA
                 
                  
                    Tell DTA as soon as possible about any exemption from the Work  Rules: 
                  
                    - Call the DTA Assistance line at (877) 382-2363 (For  more information on how to contact DTA, see DTA’s Mass.gov page.)
 
                    - Go to a local DTA office to speak with a SNAP  worker or scan a document into your case record.
 
                    - Send a written, signed statement (handwritten note is fine) explaining the  exemption: 
                      
                        - Online on DTAConnect.com or on the DTA Connect  mobile app. 
 
                        - By mail: DTA Document  Processing Center, P.O.  Box 4406, Taunton, MA 02780-0420
 
                        - By fax: (617) 887-8765
 
                       
                     
                   
                  If  the client is exempt based on income, send DTA proof of the income by taking  the steps above. Otherwise, DTA will follow up if they need additional  information from the client.  
                  DTA  does not currently send a follow-up notice when it exempts an ABAWD who was  previously told they needed to meet the Work Rules. If you cannot get  confirmation from DTA that DTA updated the ABAWD’s case, contact info@masslegalservices.org.  
                  For  more information on how to contact DTA, see DTA’s Mass.gov page  
                 
                How  to Meet the Work Requirements
                 
                  
                    If an ABAWD is not exempt, to  keep SNAP benefits for more than 3 months in a 3-year period the member must  work, be enrolled in a DTA Employment and Training Program or do volunteer  work/community service for a required number of hours.
                    
                  
                    Employment  
                  
                    
                      - Work at least 20 hours/week on average, or 80 hours/month. 
                        
                          - This includes self-employment and in-kind or unpaid work. For  example, an unpaid internship or apprenticeship, doing unpaid work in exchange  for rent (such as building maintenance for a landlord), unpaid work for a  faith-based organization (such as a church maintenance worker), etc.
 
                         
                       
                      - Employment can be combined with Education & Training  (see below) for a total of 20 hours/week. 
 
                     
                    DTA Employment and Training Program 
                    
                      - Participate in a DTA SNAP Path to Work Employment and  Training (E&T) program for at least 20 hours/week on average. 
 
                      - Can combine with hours worked (see above) for a total of 20  hours/week. 
 
                     
                    Volunteer  Work/Community Service 
                    
                      - Do volunteer work for a nonprofit organization for a  specific number of hours each month. Required number of hours per month is the amount of the ABAWD’s SNAP benefit divided by $15 (the current MA  minimum wage). DTA notices state the number of hours needed. 
 
                      - See  the MLRI  Guide on ABAWD Work Rules        for Community Organizations - What ABAWDs Must Do to Keep SNAP section for details on approved volunteer work/community service options.             
 
                      - Cannot combine  with work or training hours to reach hours needed.  
 
                     
                   
                   
                Sources and For More Information  
                
                  - For Advocates: 
 
                  
                  - For the public: ABAWD Work Rules Know Your Rights flyer - an overview of key       information for clients 
 
                 
                  
                
                
             - Recertifications and Interim Reports
 
            
              - Interim reports have resumed post-pandemic.
                
                  - Interim Reports are reporting forms that some SNAP households  must complete about 6 months after they apply to keep their SNAP benefits  going.
 
                  - Most households do not have to do an Interim Report. The only SNAP households who have to do an Interim Report  are “Simplified Reporting” households who meet certain rules (namely, who have  no income and are NOT homeless and those with income within $200 of the gross income  test). To understand who is on Simplified Reporting, see DTA’s overview of the certification/reporting categories. For the details of this policy change and who is subject to it,  see DTA’s overview here. 
 
                  - If the SNAP household does not complete the Interim Report, DTA must send a termination notice before their SNAP is cut-off with  information on how they can fix the problem. Please let MLRI know if you see  any issues with Interim Report or other issues where DTA incorrectly handles a  SNAP case.
                    
                      - From [FoodSNAPcoalition] End of SNAP Extra Benefits,  Upcoming P-EBT Benefits & DTA Interim Reports, Victoria Negus, MLRI,  June 12, 2023.
 
                     
                   
                   
               
              - DTA has updated the recertification form to make it more comprehensive and easy to use. DTA now has an option for households to complete the paperwork online! SNAP households can fill out this paperwork entirely online by creating a DTAConnect.com online account. For more information, see Positive DTA changes to SNAP Interim Reports and Recertifications- MGH Community News, April 2019.                     
 
              
 
                 - Sending a Late Recertification or Interim Report
 
             
            
               Every 6 or 12 months, DTA sends SNAP households an Interim Report or Recertification that they must complete to keep their SNAP. If a household sent DTA their Recertification or Interim Report late, after their SNAP has stopped:
                 
                  - 
                    
If DTA got the form less than 30 days after the SNAP ended, DTA should review and take the next steps to determine if the household is still SNAP eligible.                         
                      
                  - 
                    
If DTA got the form more than 30 days after SNAP ended, DTA policy says the household must do a new application. However, on the same day that DTA gets the late form, DTA must mail a SNAP application to the household. Advocates have reported that DTA does not always do this.                          
                      
                   
               For more information, see SNAP Advocacy...- MGH Community News, July 2018 
             
            
              - To complete the Recertification or Interim Report, use DTA Connect. 
 
             
            
              
            
            - BenefitsTheft/Skimming
              
                - Every month in Massachusetts, tech-savvy thieves wipe out roughly $1+M or 1,700 low-income families’ Supplemental Nutrition Assistance Program (SNAP) benefits, usually through skimming devices, often forcing seniors or parents with children to go without sufficient food for the month. In December 2024 Congress ended replacement of SNAP funds stolen from families, leaving them with no recourse when they are victims of theft. 
 
                - Advocacy has been successful in  calling for the Healey administration  to adopt chip EBT cards to protect  benefits. The FY2025 Supplemental budget (signed in August 2025) includes $15.5 million for the Department of Transitional Assistance (DTA) to upgrade EBT cards with chip technology. Currently, state-issued EBT cards lack the chip or tap technology used by most other credit and debit cards in the consumer marketplace. With only a magnetic stripe, EBT cards have been much more vulnerable to skimming schemes, orchestrated by organized criminal rings who steal funds from EBT accounts. 
                  
                    - Implementing chip EBT cards will dramatically reduce SNAP theft, but it will take months for DTA to issue chip EBT cards to 660,000 SNAP households across Massachusetts. 
 
                      
                   
                
                
            
            
       
      
      
        Application
         
        
          
            
              Key application tip: in late 2023 Mass Law Reform Institute analyzed most common DENIED applications and advises applying on the phone or in-person (request meeting with staff, don't just drop-off application.) In addition to the application, applicants must complete an interview. When one applies on the phone or in-person, the interview is completed at the same time. When you apply online or through other methods without direct DTA staff assistance, DTA will cold-call you for the interview and if you don't answer will schedule an interview. You can contact them to change the time, but MLRI data show many don't complete the interview- this is a common step for the process to stop and a denial to be issued.  
               
            Step 1 - Submit Application: 
            
              Over the phone: call DTA at (877) 382-2363 and ask to be connected to a SNAP worker. Recommended - see Key Application tip above.  
              
                Or call Project Bread’s FoodSource Hotline at 1-800-645-8333 to start an application over the phone, or have an application sent to you through the mail.  
               
              By mail or fax: find links to fill-able PDFs and Word documents to download and complete on the DTA website. Completed applications can be mailed to: DTA, PO BOX 4406, Taunton, MA, 02780-9975 or faxed to 617-887-8765. 
              Apply online: www.DTAConnect.com * Online app available in in  English, Spanish, Portuguese, Chinese and Vietnamese. (The  Mass.gov Virtual Gateway online application is no longer used for SNAP applications). 
              In person: visit your local DTA office. Recommended - see Key Application tip above.  
              Application Assistance available from 
              
             
            Step 2 - You will then be contacted for an INTERVIEW - you will receive a cold-call from DTA to set up an appointment. If you miss the call they will schedule an appointment. You may reschedule the appointment, but an interview is required to get SNAP unless you originally  applied on the phone with DTA staff or had an in-person meeting with DTA staff (they should have conducted the interview as part of that process.) 
            Step 3 - Submit any additional VERIFICATIONS - you have 30 days to submit the required verifications. If you miss this deadline, but can submit verifications within the following 30 days, the application can be reopened without needing to submit another form. 
            
              (Above  from: www.gettingfoodstamps.org/howdoiapplyforsnap.html) 
              SNAP App "Next Steps" Flyer (4/17) - What Happens After the  Initial App - MLRI  and Project Bread to give to households that you are helping with SNAP  Applications. This describes the "Next Steps" they should expect  after filing a SNAP application, including:  
              
                DTA will schedule an interview and what to expect,       but the applicant can call any time  
                DTA will send a verification checklist of needed       proofs 
                DTA should send an EBT card (and PIN) within 10 days       (unless applicant picks one up or already has one), even before benefits       are approved 
                How to check the status of an application through       the DTA Assistance Line or DTA Connect  
               
              
                MLRI  will also be translating the flyer  into other languages. < 
                
               
              Verification Requirements- Policy Blurbs- DTA has been reminding workers about verification requirements via training and issuing short policy  "blurbs" that are emailed daily to the field.  Here's a  link to the DTA Blurbs on verifications:  www.masslegalservices.org/content/dta-policy-blurbs-verifications   
              The  Verification "Blurbs" remind DTA staff that: 
              
                permanent verifications do       not need to be verified more than once.  
                certain information should be       confirmed via data bases (such as Social Security, SSI, DOR Child Support       and Unemployment). Clients do NOT need to produce any statements from       SSA!  
                DTA has an obligation under       the SNAP rules to assist clients in getting verifications (sometimes called       "collateral contact.")  
                One document may serve as       proof of several different eligibility factors (for example, pay checks       with current address can prove earnings, residency and identity). 
               
               For more information about verification  requirements, see Question 12 in the SNAP  Advocacy Guide. 
              For more information, see SNAP: Verifications 101 from MLRI (9/18) 
               
            See also:  What Advocates Should Know about Applying for Food Stamps (MGH Community News, January 2008)              
              
              
                Highlighted Advocacy Tips (more in article above):
                                      
                  
                 
                
                  Applicants with disabilities must receive reasonable accommodations if requested. Some examples might, depending on the nature of a disability, include communicating by mail or telephone only, or ensuring that DTA communicates with the applicant or recipient via the preferred communication method before taking adverse action in their case. Or if the applicant needs help gathering verifications the DTA must assist. This is rarely offered, but those who need this assistance can request it or it can be the basis of an appeal.
                    (More on application rights		on	our TAFDC/EAEDC	page)   
                  Applicants with Limited English Proficiency (LEP) are entitled to interpreter services. Applicants who need interpreters must not be turned away or told to return with their own interpreter. DTA cannot compel LEP applicants to utilize their children, adult relatives, or friends as interpreters.
                    DTA must tell the applicant that he or she has the option of DTA providing an interpreter free of charge. (More on application rights  on our TAFDC/EAEDC page)		 
                  Benefits will begin retroactive to the date of application. Apply as soon as possible and “protect the date” by submitting a “Request for Assistance” which secures the application date. It can be submitted by fax or in person and only needs to include the applicant’s name, address (if any), signature, and date. After submitting the Request for Assistance, the applicant has 30 days to complete the application. 
                   
                  All applicants are entitled to apply for benefits regardless of whether a DTA worker thinks the applicant is eligible.
                   
                  DTA must accept the best available verification. For instance, if there is no documentation of income, such as when one has been working “under the table” and the employer refuses to provide verification, DTA must accept an applicant’s written statement as verification. DTA must help the applicant gather the verifications if the applicant cannot do it alone. 
                 
               
            
            Short Application for Elders: 
            DTA has issued a revised two-page Food Stamps application form for seniors. The Food Stamps application is designed for applicants age 60 or over who live alone, live with a spouse, or live with others but who purchase and prepare a majority of their food separately (meaning more than 11 meals a week). Please note that DTA must accept this application if someone who does not fit this category mistakenly uses this form, as long as it includes the applicant’s name, address (if any) and signature. Those using this form still must be interviewed (either in person or on the phone) and submit required verifications. The form is simplified, but the omitted questions will still be asked during the interview.  
             The form is also available in other languages. See the DTA memo (2008). See the  Application. 
             
            Elderly and Disabled Simplified Application Project (EDSAP) 
            In order to be part of EDSAP, every adult (age 18+) who is part of the SNAP household must be: 
            
              Age 60 or older, OR 
              Receiving a disability-based benefit - such as SSI, Social Security Disability, or MassHealth as disabled. 
             
             
              No adult in the household can have earnings from a job to participate in EDSAP. EDSAP households do not need to do any Interim Reporting paperwork to keep SNAP for 3 years. Ineligible households need to complete interim reports every 6 months.  
            EDSAP households only have to tell DTA about these two changes: 
             
            
              If someone joins or leaves the household (e.g., an adult child moves in or a spouse leaves) 
              If anyone in the household starts to get earnings (regular job or self-employed) 
             
            This information needs to be reported to DTA by the 10th day of the month following the month of the change.
              
             
            For more information, see Certain Elderly and Disabled SNAP Households No Longer Need to Complete Interim Reports Every 6 Months- MGH Community News, December 2018.         
           
         
         
       
       Useful Links/Advocacy:  
       
          
         
       
       
         
           SNAP/Food Stamps Advocacy Guide  - Revised 2024 
           Advocacy Guide from Mass Law Reform Institute 
             
            
              
           DTA   Online Guide 
             Includes details about programs, DTA Transmittal   Updates, DTA staff "News You can Use", notices, etc. 
              
           GettingSNAP.org 
             A website designed to help people get food stamps including application  
              
           Food Stamps/SNAP 101: Basic Benefits Training (BBT) Materials
              Powerpoints and materials from the annual Food Stamps/SNAP training, presented as part of the MLRI/MCLE Basic Benefits Training series. 
             
           Massachusetts Department of Transitional Assistance (DTA)- Food Assistance 
             State website that details the food stamp program and links to application 
           
             DTA Customer Service- Online: My Assistance Page (MAP) 
                
               This site allows clients access to information about their benefits without a call or visit to DTA. To use MAP, applicants and clients must be the head of the household and register for a Virtual Gateway Account. Clients can access MAP at: www.mass.gov/vg/selfservice. Or for more information see "DTA's My Assistance Page (MAP)"- MGH Community News, September, 2010.   
            
                              
            
           Code of Massachusetts Regulations - 106 CMR 360-367 
             Link to the Mass Office of Health and Human Services website    
                                
            
           Food Stamp Program 
             USDA Nutrition Assistance Program website      
                                
            
           Food Stamps - Massachusetts Legal Services 
             Advocacy materials, policy materials, alerts and updates on the Food Stamps program       
             
           A SNAP Cookbook: Good and Cheap 
          
             
 
 
   
    
         
       Archive/Related Articles:  
       
         
           SNAP and Government Shutdown Flyers: English and Spanish (Rev 2-6-19)
            
           
             March SNAP Going Out a Few Days Early to the Majority of Households - MGH Community News, February 2019 
             Impact of the Government Shutdown on SNAP - Long Interval Between Payments Causes Hardship- MGH Community News, January 2019 
            
              
           SNAP Cost of Living Adjustments- Good and Bad News, MGH Community News, September 2017. 
              
           DTA Calls Going to Incorrect Client Phone Numbers for SNAP Application Interviews, MGH Community News, January 2017. 
              
           SNAP Wage-Match Errors- Recipients  Start to Get Back Benefits or Can Reapply (1/17) - see article for details OR below - Wage Match Settlement 
                       
            
           Oct 1, 2016 cost of living changes   will have mixed effect- some will see benefit increases, others decreases. More: SNAP Cost of Living Changes Effective   October 1st -  Mixed Impact Expected, MGH Community News, September 2016. 
           
            
                       
            
           Resumption of Work Requirement for Able Bodied Adults without Dependents (children) -  Resumed January 2016 (had been suspended since 2008 recession). ABAWDs who do not meet the work requirement and are not exempt are subject to a benefit time- limit:  3  months within a 36 month period. The disability exemption is generous- many if not most of our patients would qualify, and SWs can fill out the form. More under Special Topics - Work Requirement/Time Limit.  
              
           SNAP benefit amounts were reduced  as of November 1, 2013. SNAP benefits had been increased as part of the American Recovery and Reinvestment Act of 2009. This extra payment expired on November 1, 2013 for all SNAP recipients. More information (MGH Community News, September 2013)  
           
          
        
          
       
         
           Effective October 1, 2008, the Food Stamps Program was  renamed the Supplemental Nutrition Assistance Program or SNAP. Additional changes included small increases in the household minimum standard deduction, removed the cap on the dependent care deduction, raised the minimum monthly benefits for certain households, and included new eligibility disqualifications. For more information: The Farm Bill and Food Stamp Changes - MGH Community News, June 2008       
          
        
         
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